At Dummy Ticket, we aim to provide a fast and reliable service. Please read our refund policy carefully before placing your order.
By purchasing our services, you agree to the refund terms outlined below.
1. Refund Eligibility
You may be eligible for a refund if:
- We are unable to provide the service you purchased.
- Your order is cancelled by us before your dummy ticket is created.
- You were charged more than once for the same order.
- The reservation delivered does not match the travel details you provided due to an error on our side.
2. Non-Refundable Cases
Refunds are generally not available in the following situations:
- Incorrect passenger or travel information was provided during the order.
- The dummy ticket has already been created and delivered.
- You no longer need the reservation after it has been issued.
- A visa application is refused or rejected by an embassy or immigration authority.
- Delays caused by missing or incorrect information provided by the customer.
3. Order Cancellation
If you wish to cancel your order, please contact us as soon as possible.
Orders may only be cancelled before work has started. Once your reservation has been processed or delivered, cancellation may no longer be possible.
4. Duplicate Payments
If you accidentally make more than one payment for the same order, please contact us. Any verified duplicate payment will be refunded using the original payment method.
5. Refund Process
To request a refund:
- Contact us by email with your order details.
- Our team will review your request.
- If your refund is approved, it will be processed using your original payment method.
Processing times may vary depending on your payment provider.
6. Service Delivery
We aim to deliver most dummy tickets within 60 minutes after receiving complete order details and successful payment.
If additional information is required, delivery may take longer.
7. Changes to This Policy
We may update this Refund Policy from time to time.
Any changes will be published on this page.
8. Contact Us
If you have any questions about this Refund Policy, please contact us.
Email: support@dummyticket.co.uk